questions moon creation item

[leandrito [2:172:5]]

hello, good morning, yesterday I bought the moon creation item and it is not in my inventory, neither are the ones that come by default when creating the account, that's why I bought one but I don't have any, I sent 3 three tickets to support from the apg. of the game and I have no answer

[leandrito [2:172:5]]

Artemis / LANÚS / 5:444:10

[leandrito [2:172:5]]

I chose class A with 3x moon generation element and I don't even have 1 + I bought another one and I don't see it either, isn't there any solution?

[Bluenatix]

Look at the left side.

Offizier -> Items

[leandrito [2:172:5]]

Hello Bluenatix, thank you very much for contacting me, yes I know, in the Kronos game it did work, that's why I write here in Artemis no

[leandrito [2:172:5]]

Hello, good evening, thank you for moving to the corresponding place, from 02-16-2023 at 00:46:35 I claimed that I don't have the moon creation items, also I bought one and I don't have it either. Any solution?

[El_Presidente]

Hi leandrito,

I just asked our support. Unfortunately, you sent all three support requests to the wrong place, so they couldn't help you. But now you are in the right place.


According to the system, you have bought and received the Item "Create Moon" 3 times.
They should also be displayed under "officers" -> "items".


Can you please send us a screenshot of this page?

[leandrito [2:172:5]]

Hi, good day. Yes, with pleasure. I'll show photos.


https://ibb.co/80WXwh2
https://ibb.co/t31MH4w
https://ibb.co/gPXh4p1
https://ibb.co/2dPpZMf

[leandrito [2:172:5]]

I am missing the 3 that come by default when creating the account plus the one that I bought with XGems

[Vice]

you are searching your items inside the store, that's the wrong place to look for them

left side of your screen should be a section where you can see your active officers and also your items